The Cisco Collaboration business has been pumping out the new product announcements all month (see the Collaboration Summit Top 5 Announcements)! With all this excitement, it might have been easy to miss the Jabber v12 release at the end of March. Jabber 12 was packed with enhancements. Multiline and Single Number Reach control were two features my customers have been very excited about. Best of all, Jabber version 12 also introduced a Bot framework!
Bots have created a major buzz in the industry over the past couple years. Webex Teams (formally Cisco Spark) was built with integrating business workflows in mind. Many of our customers have seen the value Bots can have to their business. From searching for conference rooms to integrating SalesForce data, bots have become a big part of my workflows. Until now, Cisco Jabber users didn’t have these powerful tools available. With the new Jabber Bot SDK, that has changed.The Jabber SDK leverages the Botkit framework! Botkit is the leading developer tool for building chat bots, apps and custom integrations for major messaging platforms.
Why is this important? Botkit makes creating conversations easier than ever. The sample bot supplied with the SDK can be spun up faster than it took me to write this blog post. That either means it is very simple or I am a slow typist. Give it a shot and let me know which!
Visit the Jabber Bot SDK Docs on DevNet to get started. You will find step by step instructions and access to a DevNet Sandbox where you will have all the resources needed to setup a test environment.