It is no secret, Cisco has been on an innovation frenzy over the past two years. Acquisitions such as MindMeld and AppDynamics have unleashed a mountain of new IP and generated buzz in the press (if you haven't seen how Cisco is using MindMeld's AI as a room digital assistant it's worth a watch). Innovation on new platforms is fantastic, but what about the tools we already use every day from Cisco? More directly, What About Webex? The Webex team has answered in a big way with the latest updates. Here are my top 5 enhancements.
Everything looks different. Webex defaults to a video first layout.
If your team works like mine, then every meeting is a video meeting. The Webex development team is pushing that trend with a meetings experience putting the focus on people first. When you join a meeting, the default view will be full-screen HD video.
Pro Tip: If you're still in the dark ages, I mean your team isn't using video, try changing the layout for a better audio + content experience. I've found that using the Side-by-side View and opening the Roster provides the best experience.
To access controls such as Mute, Record, Share, and the Roster use the newly added control panel. One of my favorite features is the ability to hover over a person's video and change roles, chat, and even lock the video spotlight.
You can also pop and expand panels if you're a chronic multitasker like me.
Finally, the Brady Bunch (or Hollywood Squares if you prefer game shows) layout is back! Webex now supports up to 25 live participants in a single view.
The Webex App, my go-to join experience.
I used to open my email, find the calendar invite, click on the meeting URL, and join. That experience is streamlined thanks to the new Webex App. I can see a schedule of my meetings without opening Outlook and join via a Big Green Button. Fantastico! Additionally, the app allows my Personal Meeting Room (an always on, always available Webex meeting with static join info) to be started on an ad-hoc basis.
As a bonus, the app allows for wireless desktop pairing to Cisco video endpoints for wireless content share. Note: Video endpoint pairing, also known as Proximity, comes in a cloud and on-premises flavor. The current Webex app supports on-premises pairing but not cloud. Pairing with cloud registered endpoints is on the near-term roadmap.
Admin Tip: The pre-meeting Productivity Tools App and Desktop App are now packaged into ONE single desktop app. No more having to manage two separate apps!
Global PSTN coverage is greatly expanded.
Webex customers utilizing Cisco's audio plan now have access to 45 countries of toll coverage and 72 countries for toll-free. See a full list.
Room for everyone, up to 100 video endpoints in a single meeting and Facebook streaming support.
For large meetings, Cisco Meeting Center now supports 100 video endpoints in a single meeting. For even larger meetings, Facebook Live streaming now provides the ability to cast a Webex meeting to the masses directly within Facebook.
The Recording Transcription BETA is coming soon.
Have you ever listened to the recording of an ENTIRE meeting just to find that 5-minute section you cared about? One word, painful. With the new Webex Recording Transcription feature, your meetings are automatically transcribed and searchable. Yes, I said searchable!
See how on at this article for more info https://collaborationhelp.cisco.com/article/7l12j7.
Admin Tip: Enable automatic recording transcripts on a site basis, see https://collaborationhelp.cisco.com/article/uq5009.
Looking to train your team or just want more info on the new Webex? Try these resources.