Apple + Cisco, is it a marriage of convenience (can you say Bill and Hillary) or a true relationship? Many have been wondering if the partnership is all talk or if the two tech argonauts will actually work together. With the availability of iOS10 and the new Spark mobile app we get to finally see the first fruits of the much anticipated partnership.
This partnership is about allowing your workforce to communicate at anytime, anywhere, with anyone.
The Apple Cisco partnership actually extends well beyond communication to include wireless network performance, fast lane (think QoS), and integration to Cisco's collaboration portfolio from iOS devices. Remember, this is just the first-fruits of this partnership. More great things are coming! This post will focus on the collaboration elements but the full partnership is worth a look and detailed on the Cisco and Apple websites.
Both Apple and Cisco have been clear that these features are made to work with your existing Cisco phones and video systems and are not meant to replace them. The idea is that you would use your desk phone at your workstation, iOS device while traveling or moving between meetings, and TelePresence units in conference and huddle rooms. But before we get into the nitty-gritty, let's discuss the most important part. How can the end user benefit?
Siri meet Cisco
What's better than using an iPhone? Using an iPhone without actually having to touch the device. Siri integration allows users to place and receive calls originating from Cisco using the native Siri experience.
Native dialer integration
Have you ever made a Facetime call? Cisco will now use the new iOS CallKit API to bring the same integrated experience to receiving and placing calls. Just swipe to answer...
Make and Place calls from the corporate PBX
Your iOS device is now just another endpoint off your corporate voice platform. Do you need to make an international call? Call an internal only extension? No problem!
Voice and video calling with content
Technologies like single number reach are useful but only work one direction (when you are called) and only for voice. Now you can make and receive voice and video with content sharing. Did the call start as audio only but video is needed? Do you need to see a coworkers screen right from your mobile device? You're in luck!
Corporate directory lookups
Don't have your co-workers number stored in your contacts? No problem! You can now query and place calls to anyone in your corporate directory.